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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Addison Bowman

March 14, 2025

5  out of  5
rating by Addison Bowman
"Very friendly service!"
We responded:
"Thank you so much for your review! We appreciate it! "
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Karla Santos

March 5, 2025

5  out of  5
rating by Karla Santos
"I recently got insurance on my own for the first time, and Ryann was AMAZING! She was incredibly helpful, guiding me through the entire process and making sure everything made sense. Her patience and clarity made what could have been a complicated process feel so easy. I highly recommend her to anyone looking for great service and insurance!! THANK YOUU:)"
We responded:
"Awww thank you Karla! Ryann strives to exceed expectations and we are so thankful you had a good experience with her! We appreciate your business!!"
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Jeweals Butler

February 18, 2025

5  out of  5
rating by Jeweals Butler
"Always super friendly and super helpful with all of our questions and answer in timely manners i will recommend them to friends and family"
We responded:
"Thanks so much for your kind words! We truly appreciate your business and referrals!"
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Trishool

February 18, 2025

2  out of  5
rating by Trishool
"I recently visited this place and had a generally positive experience. The office was clean and organized, and the lady at the front desk was friendly and welcoming. She took the time to explain everything clearly and answered all of my questions in a professional manner. However, I was surprised when I was quoted a monthly rate of $600 for just one car. While I understand that insurance premiums can vary based on different factors, this price seemed unusually high and left me wondering why it had increased so much. Despite the great service from the staff, the steep premium was difficult to comprehend and made me question whether I could afford this option. I really appreciated the assistance from the staff, but I hope I can gain more clarity on what’s driving such a high rate so that I can make a more informed decision moving forward."
We responded:
"Thank you for taking the time to share your experience! We’re so glad to hear that you found our office welcoming and that our team provided clear and professional assistance. Customer service is our top priority, and we truly appreciate your kind words. We understand that insurance pricing can sometimes be surprising, and we know how important it is to find coverage that fits your needs and budget. While our office doesn’t set the rates, we’re always happy to review your policy options, ensure all available discounts are applied, and answer any questions you may have about the factors influencing your premium. If you’d like to discuss your quote further, please don’t hesitate to reach out. We’re here to help! If you’d prefer to reach out to State Farm directly, please feel free to call 800-782-8332. Thank you! "
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Murphy Riley

February 10, 2025

5  out of  5
rating by Murphy Riley
"Fantastic office! I’ve always dreaded dealing with insurance, but Cassandra and her team, especially Rachel who I dealt with, make everything nice and easy. Can’t recommend enough!"
We responded:
"Thank you so much for your kind words! We really appreciate it!"
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PJ Klemens

December 13, 2024

5  out of  5
rating by PJ Klemens
"My family and I have always had excellent customer service with this State Farm team. They always answer the phone in a great mood and they’re very personable. But most importantly, and without question, they’re always the first to send me a birthday card. Every year"
We responded:
"PJ! Thank you so much! These are such kind words and we appreciate it so much. We always enjoy working with you! "
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Anthony Mastro

December 13, 2024

5  out of  5
rating by Anthony Mastro
"Always good service"
We responded:
"Thank you for taking time to submit this review! We truly appreciate it!"
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Niyah Davis

November 7, 2024

5  out of  5
rating by Niyah Davis
"Cassandra’s office was so easy to work with. Tamera and Ryann guided me through the life insurance process and I could not be happier!"
We responded:
"Thank you so much, Niyah! We appreciate your business!"
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Sherry Oldre

October 31, 2024

5  out of  5
rating by Sherry Oldre
"Ryann is always very helpful she always steers me in the right direction. I recommend Ryann to anyone who is looking for an awesome customer service experience, she is very personable and has such a positive attitude."
We responded:
"Thank you, Sherry! Ryann is amazing at what she does. We appreciate you trusting her/us to take care of your insurance needs!"
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Caleb Daniels

October 17, 2024

5  out of  5
rating by Caleb Daniels
"Helpful and thorough with your insurance options and needs."
We responded:
"Thank you so much for taking time to leave us a review! We appreciate you!"
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Devante Branch

October 10, 2024

5  out of  5
rating by Devante Branch
"I’ve been with this agency for 6 years now, and they’ve been incredibly reliable and helpful throughout. Their customer service is always understandable and easy to work with. Highly recommend!"
We responded:
"Thank you so much, Devante! We truly enjoy working with you and appreciate your business!"
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michael mcdonald

September 30, 2024

5  out of  5
rating by michael mcdonald
"Great insurance agency and wonderful responsive people"
We responded:
"Thanks so much for your kind words, Michael! We appreciate it!"
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Alicia Guzman

September 27, 2024

5  out of  5
rating by Alicia Guzman
"Rachel is very patient and did a great job.she explained everything very well and clearly about my Policies. great costumer service"
We responded:
"Thank you so much for your kind review! We appreciate you taking the time to talk with Rachel and to write this review! Agree, Rachel is amazing! "
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Zack Karnis

September 23, 2024

5  out of  5
rating by Zack Karnis
"Rachel Hassing with the Cassandra Spear office is amazing!! She answered every question I had, and got me multiple options when it came to insurance plans so I could branch out and see which one was the perfect fit for me. I never got placed on a long hold, and always got information I requested sent over ASAP! By far this is the best experience I’ve ever had with my auto insurance and cannot recommend them enough!!"
We responded:
"Zack! Thank you so much for your kind words! Rachel is absolutely amazing at what she does! We are so thankful you gave us a a chance to earn your business. Appreciate your business!"
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Randy Schwartz

August 27, 2024

5  out of  5
rating by Randy Schwartz
"Top notch insurance is truly priceless Reviewed my coverage and made sure I am covered well Good with explanations in detail. Definitely recommend"
We responded:
"Thank you so much, Randy! We really appreciate your business!!"
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Vivek kumaraswamy

August 15, 2024

5  out of  5
rating by Vivek kumaraswamy
"Very helpful."
We responded:
"Thank you so much for your review! "
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Kathy Kennedy

August 13, 2024

5  out of  5
rating by Kathy Kennedy
"Our family has been with Cassandra and her agency for many years and for multiple types of insurance. Their rates have always been reasonable, their coverage excellent, and the staff always accessible and soo helpful. Highly recommend!"
We responded:
"Thank you so much for your kind review and for trusting us for so many years! We truly appreciate you, Kathy!"
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Rafael Ruas

June 27, 2024

5  out of  5
rating by Rafael Ruas
"Rachel is very patient and did a great job presenting to us all the options, being clear about all possibilities, so we could pick what makes more sense for us as a family."
We responded:
"Thank you so much for your review! Rachel is absolutely fantastic. We’re so glad to have you on board!"
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Betty DeWitt

June 20, 2024

5  out of  5
rating by Betty DeWitt
"Wonderful wonderful customer service from Tamara! Made me smile and laugh. So helpful and went the extra mile!"
We responded:
"Thank you so much for your kind review! Tamera got off the phone with you just cracking up. We love policyholders with a sense of humor! ♥️"
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Mark Frick

May 23, 2024

5  out of  5
rating by Mark Frick
"Ryann was very responsive, friendly, and helpful! She set me up with my Homeowner's and Auto insurance without any hassle!"
We responded:
"Thanks so much for the review! We agree with you; Ryann is fantastic! We’re so happy to have you on board and look forward to working with you for years to come! "
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jason zehner

May 16, 2024

5  out of  5
rating by jason zehner
"great experience,friendly people"
We responded:
"Thanks so much for taking time to leave us review, Jason! We appreciate it!"
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Lilah T

May 2, 2024

5  out of  5
rating by Lilah T
"Cassandra and Rachel are both very knowledgeable and friendly! Insurance is way less expensive too."
We responded:
"Thanks so much for your review, Lilah! We appreciate it SO much!"
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Lesli Mogren

April 26, 2024

5  out of  5
rating by Lesli Mogren
"Ryann was very helpful and friendly. She was more than willing to answer any questions I had and my emails were answered right away ! Definitely would not hesitate to recommend Ryann. Lesli Mogren"
We responded:
"Thank you so much, Lesli! We agree. Ryann is a driving force and a huge reason our agency runs so smoothly! Thank you for your kind review and trusting us with your insurance needs! "
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Jill Mosko

April 23, 2024

5  out of  5
rating by Jill Mosko
"Cassandra and her team are the best run office, that I have ever come across! The entire team gives excellent service, whatever you question or concern is. The team returns calls, or messages super fast. So I get my requested information, and can react quickly to my situation. Cassandra, is an excellent business owner, and example to her team. We've have a business relationship for many, many years, she is always precise and will go out of her way, to make sure I understand! I could not ask for a better State Farm agent. And will continue our relationship, and can't imagine not having Cassandra in my families life. Jill Mosko"
We responded:
"I couldn’t love this more! We adore working with you and your family and appreciate the trust you’ve put in our agency for the last 13 years! Thank you, Jill! "
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Claire Iversen

April 19, 2024

5  out of  5
rating by Claire Iversen
"I enjoy working with Cassandra and her team! I have no complaints, as they are clear and seem to have my best interest in mind."
We responded:
"Thank you so much, Claire! We truly appreciate your business!"