Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherry Oldre

Sherry Oldre

October 31, 2024

5  out of  5
rating by Sherry Oldre
"Ryann is always very helpful she always steers me in the right direction. I recommend Ryann to anyone who is looking for an awesome customer service experience, she is very personable and has such a positive attitude."
We responded:
"Thank you, Sherry! Ryann is amazing at what she does. We appreciate you trusting her/us to take care of your insurance needs!"
Profile photo of Caleb Daniels

Caleb Daniels

October 17, 2024

5  out of  5
rating by Caleb Daniels
"Helpful and thorough with your insurance options and needs."
We responded:
"Thank you so much for taking time to leave us a review! We appreciate you!"
Profile photo of Devante Branch

Devante Branch

October 10, 2024

5  out of  5
rating by Devante Branch
"I’ve been with this agency for 6 years now, and they’ve been incredibly reliable and helpful throughout. Their customer service is always understandable and easy to work with. Highly recommend!"
We responded:
"Thank you so much, Devante! We truly enjoy working with you and appreciate your business!"
Profile photo of michael mcdonald

michael mcdonald

September 30, 2024

5  out of  5
rating by michael mcdonald
"Great insurance agency and wonderful responsive people"
We responded:
"Thanks so much for your kind words, Michael! We appreciate it!"
Profile photo of Alicia Guzman

Alicia Guzman

September 27, 2024

5  out of  5
rating by Alicia Guzman
"Rachel is very patient and did a great job.she explained everything very well and clearly about my Policies. great costumer service"
We responded:
"Thank you so much for your kind review! We appreciate you taking the time to talk with Rachel and to write this review! Agree, Rachel is amazing! "
Profile photo of Zack Karnis

Zack Karnis

September 23, 2024

5  out of  5
rating by Zack Karnis
"Rachel Hassing with the Cassandra Spear office is amazing!! She answered every question I had, and got me multiple options when it came to insurance plans so I could branch out and see which one was the perfect fit for me. I never got placed on a long hold, and always got information I requested sent over ASAP! By far this is the best experience I’ve ever had with my auto insurance and cannot recommend them enough!!"
We responded:
"Zack! Thank you so much for your kind words! Rachel is absolutely amazing at what she does! We are so thankful you gave us a a chance to earn your business. Appreciate your business!"
Profile photo of Randy Schwartz

Randy Schwartz

August 27, 2024

5  out of  5
rating by Randy Schwartz
"Top notch insurance is truly priceless Reviewed my coverage and made sure I am covered well Good with explanations in detail. Definitely recommend"
We responded:
"Thank you so much, Randy! We really appreciate your business!!"
Profile photo of Vivek kumaraswamy

Vivek kumaraswamy

August 15, 2024

5  out of  5
rating by Vivek kumaraswamy
"Very helpful."
We responded:
"Thank you so much for your review! "
Profile photo of Kathy Kennedy

Kathy Kennedy

August 13, 2024

5  out of  5
rating by Kathy Kennedy
"Our family has been with Cassandra and her agency for many years and for multiple types of insurance. Their rates have always been reasonable, their coverage excellent, and the staff always accessible and soo helpful. Highly recommend!"
We responded:
"Thank you so much for your kind review and for trusting us for so many years! We truly appreciate you, Kathy!"
Profile photo of Rafael Ruas

Rafael Ruas

June 27, 2024

5  out of  5
rating by Rafael Ruas
"Rachel is very patient and did a great job presenting to us all the options, being clear about all possibilities, so we could pick what makes more sense for us as a family."
We responded:
"Thank you so much for your review! Rachel is absolutely fantastic. We’re so glad to have you on board!"
Profile photo of Betty DeWitt

Betty DeWitt

June 20, 2024

5  out of  5
rating by Betty DeWitt
"Wonderful wonderful customer service from Tamara! Made me smile and laugh. So helpful and went the extra mile!"
We responded:
"Thank you so much for your kind review! Tamera got off the phone with you just cracking up. We love policyholders with a sense of humor! ♥️"
Profile photo of Mark Frick

Mark Frick

May 23, 2024

5  out of  5
rating by Mark Frick
"Ryann was very responsive, friendly, and helpful! She set me up with my Homeowner's and Auto insurance without any hassle!"
We responded:
"Thanks so much for the review! We agree with you; Ryann is fantastic! We’re so happy to have you on board and look forward to working with you for years to come! "
Profile photo of jason zehner

jason zehner

May 16, 2024

5  out of  5
rating by jason zehner
"great experience,friendly people"
We responded:
"Thanks so much for taking time to leave us review, Jason! We appreciate it!"
Profile photo of Lilah T

Lilah T

May 2, 2024

5  out of  5
rating by Lilah T
"Cassandra and Rachel are both very knowledgeable and friendly! Insurance is way less expensive too."
We responded:
"Thanks so much for your review, Lilah! We appreciate it SO much!"
Profile photo of Lesli Mogren

Lesli Mogren

April 26, 2024

5  out of  5
rating by Lesli Mogren
"Ryann was very helpful and friendly. She was more than willing to answer any questions I had and my emails were answered right away ! Definitely would not hesitate to recommend Ryann. Lesli Mogren"
We responded:
"Thank you so much, Lesli! We agree. Ryann is a driving force and a huge reason our agency runs so smoothly! Thank you for your kind review and trusting us with your insurance needs! "
Profile photo of Jill Mosko

Jill Mosko

April 23, 2024

5  out of  5
rating by Jill Mosko
"Cassandra and her team are the best run office, that I have ever come across! The entire team gives excellent service, whatever you question or concern is. The team returns calls, or messages super fast. So I get my requested information, and can react quickly to my situation. Cassandra, is an excellent business owner, and example to her team. We've have a business relationship for many, many years, she is always precise and will go out of her way, to make sure I understand! I could not ask for a better State Farm agent. And will continue our relationship, and can't imagine not having Cassandra in my families life. Jill Mosko"
We responded:
"I couldn’t love this more! We adore working with you and your family and appreciate the trust you’ve put in our agency for the last 13 years! Thank you, Jill! "
Profile photo of Claire Iversen

Claire Iversen

April 19, 2024

5  out of  5
rating by Claire Iversen
"I enjoy working with Cassandra and her team! I have no complaints, as they are clear and seem to have my best interest in mind."
We responded:
"Thank you so much, Claire! We truly appreciate your business!"
Profile photo of Matthew Endres

Matthew Endres

April 15, 2024

5  out of  5
rating by Matthew Endres
"Rachel got back to me very quickly over text and had my new engagement ring added to my policy same day for $5 a month!"
We responded:
"Thank you for your review! I’m so glad Rach could help you so quickly and efficiently! We love that we can do business the way you prefer! "
Profile photo of Ali Mogren

Ali Mogren

April 11, 2024

5  out of  5
rating by Ali Mogren
"Ryann was wonderful to work with! She was punctual and responsive to our request, quickly provided quotes, and walked us through the entire transfer process once we decided to sign on with State Farm. We can’t wait to work with her for the foreseeable future!"
We responded:
"Thanks so much, Ali! Ryann is amazing at what she does, and this team wouldn’t be what it is without her! We appreciate you putting your trust in our agency and look forward to working with your family for years to come! "
Profile photo of Curtis Johnson

Curtis Johnson

April 3, 2024

5  out of  5
rating by Curtis Johnson
"Cassandra recommended doing a policy review and it turned out to be very productive. We had some coverage issues that needed to be addressed and found her advice and insight very helpful."
We responded:
"Thanks so much for your kind review and for trusting my agency with your insurance needs! You and Ruth are delightful to work with! "
Profile photo of s gunderson

s gunderson

March 28, 2024

5  out of  5
rating by s gunderson
"We have been happily working with Cassandra and her State Farm team for many years. They are absolutely wonderful! Cassandra has supported us through our changing needs over the years including the recent set up of an umbrella policy to protect our retirement assets. She has been a solid rock in our financial foundation - honest, a pleasure to work with, and a wonderful person! Would and have recommended her and her team to our friends and family!"
We responded:
"We appreciate you and Chelle so much! You are two of the most genuine, caring, giving hearts we know! We will forever be grateful for the trust you put in our agency! Thank you!"
Profile photo of Jessica Bontjes

Jessica Bontjes

March 28, 2024

5  out of  5
rating by Jessica Bontjes
"Cass and her team were so fast and helpful with my insurance needs. They took time to discuss my options and what would work best for my family. Their service and attention to detail was just what I was looking for to feel very comfortable in ensuring my family was covered!"
We responded:
"Awww thank you, Jess! Your review is super appreciated and am so honored you chose us to take care of your family!"
Profile photo of Mark I

Mark I

January 4, 2024

5  out of  5
rating by Mark I
"I recently changed to State Farm and Rachel was quite helpful"
We responded:
"Thank you so much for your kind review, Mark! Appreciate it."
Profile photo of Michael McNitt

Michael McNitt

December 13, 2023

5  out of  5
rating by Michael McNitt
"I want to thank my local agent Cassandra Spears-Plymouth for the resolution of my insurance claim in August due to a hail storm.. State Farm Insurance has been exceptional in answering questions. The end result did exceed my expectations and I couldn't be happier with the way everything turned out. I have much gratitude for how the process unfolded. My sincere thanks to everyone at the Spears agency."
We responded:
"Thank you for your kind words, Michael! We truly appreciate them and your business! "
Profile photo of Ross Johnson

Ross Johnson

October 20, 2023

5  out of  5
rating by Ross Johnson
"I have been with Cassandra's office since she opened her office. She and her staff have always gone above and beyond with help and advice as my insurance needs have changed over the years. I would recommend these folks to anyone looking for an insurance agent."
We responded:
"Thanks so much for your review, Ross! We appreciate the continued trust you put in our agency! "